Special Event Fees and Cancellation Policy

Encore Learning is pleased to offer a robust schedule of Special Events for our members. Our Special Events Committee arranges tours in the most interesting venues in the DC area. Occasionally these venues charge a fee for each tour attendee. As of February 1, 2017, we will begin collecting these fees as part of the online event registration in Member Account Manager.

Online event registration is available only for credit card payment. If you prefer to pay by check, we suggest that you deliver a check within twenty four hours of the event announcement as demand for these events is high. Staff manually enters non-online event registrations upon receipt of the check.

Full refunds will be provided up to ten business days prior to the event. To request a refund, contact the office via phone (703-228-2155) or email (info@encorelearning.net). Please always notify the office if you are unable to attend so that those on the waiting list have a chance to attend. Joining the wait list is free but payment is expected within 24 hours of notification or the spot goes to the next member on the list.